If you are having trouble receiving emails or text messages, the email address or phone number on your account might be incorrect or outdated. Contact your healthcare organization's MyChart help desk to update it. You can usually find the contact information on their FAQ page, which is linked at the bottom of their MyChart website.
Update the email address or phone number on your MyChart account in Personal Information. Contact your healthcare organization's help desk for help with changes you are not able to make yourself.
Two-step verification adds security to your MyChart account by requiring a code from your email, text message, or authenticator app when you log in. Change your verification method in Account Settings.
