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Billing and payments

How do I request financial assistance for my medical bills?

If you need help paying your medical bills, you can submit a financial assistance application to see if any resources are available to you. Go to Billing > Financial Assistance to get started. You'll need to provide the following information to complete the application: 

  • How many people live in your household
  • How much money you receive from all sources of income
  • Your household expenses (such as mortgage, rent, and auto loan)
  • Your assets (such as your bank account and vehicle)
  • Supporting documents to verify the information you provide 

After you submit your application, a financial counselor will contact you to follow up. 

Related Questions

How do I pay a bill in MyChart?

Go to Billing Summary in MyChart to view your outstanding balance and make a payment with a credit card or bank account. You can also view past statements and billing details.

How do I review and update my insurance information?

Go to Insurance Summary in MyChart to review your coverage details, deductible, and out-of-pocket expenses. You can also request changes, remove a coverage, or add a new one.

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