To see the outstanding account balance for any of your accounts, go to Billing > Billing Summary. To view additional information about an account, including past statements, select View balance details. If you have any issues or questions about your bill, contact your healthcare organization for more information, as Epic does not obtain or hold your financial information.
To make a payment for an outstanding balance:
Submit a financial assistance application in MyChart at Billing > Financial Assistance to see if resources are available to help pay your medical bills. A financial counselor will follow up after you apply.
Sign up for Visit Auto Pay during eCheck-In or in-person check-in to automatically pay up to a set amount for your visit. You receive a notification before your payment method is charged.
