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Billing and payments

How do I review and update my insurance information?

To review the insurance information your clinic has on file for you, go to Insurance > Insurance Summary. Select View coverage details for the payer or plan to see more information about the coverage, such as your deductible and maximum out-of-pocket expenses. 

To update your insurance information, you can make any of the following changes from the Insurance Summary activity: 

  • Request a change to an existing coverage.
  • Remove a coverage.
  • Add a new coverage. New coverages are submitted for verification when you log out of MyChart. 

Related Questions

How do I prepare for my upcoming appointment?

Use eCheck-In in MyChart before your appointment to verify insurance, update medications, answer questionnaires, and pay your copay before you arrive.

How can I view my insurance claims?

Go to Insurance > Claims in MyChart to view your claims and details such as the servicing provider and claim status. Select Customer Service Request to ask a question about a claim.

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