If you try to log in unsuccessfully too many times, you might be locked out of the account. In this case, you won't be able to reset your password yourself. For help resetting passwords and regaining access to your account, contact your healthcare organization's MyChart help desk. You can usually find the contact information on their FAQ page, which is linked at the bottom of their MyChart website.
If you are having trouble receiving emails or text messages, the email address or phone number on your account might be incorrect or outdated. Contact your healthcare organization's MyChart support desk to update it.
Select Forgot login information? on the MyChart login screen and follow the prompts to recover your username or reset your password. Contact your healthcare organization's MyChart help desk if you still need help.
